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Information about payment arrangements related to the Corona virus

If you are temporarily unable to meet your payment obligations due to the corona crisis, various banks offer a solution. In that case, you can contact us so that we can coordinate this with the bank.

Payment break and other financial arrangements

If you are in danger of getting into trouble and you cannot meet your payment obligations because you have been affected by the corona crisis, we ask you to contact us so that we can coordinate this with the relevant bank.

You can reach us by phone at 491 547 0576 on Monday to Thursday from 9 a.m. to 9 p.m., Friday from 9 a.m. to 5.30 p.m. and on Saturday from 9 a.m. to 4 p.m.

Below you will find the information available so far about schemes per bank:

DEFAM and DEFAM Greenloans:
It is no longer possible to request a payment break at DEFAM.
Frequently asked questions: All frequently asked questions about the payment break .

National Netherlands:
Information and contact: Payment problems and your loan .

Interbank:
Information and contact: Questions about your loan and the Corona virus .

BNP Paribas:
For customers who run into payment problems as a result of the corona crisis, BNP Paribas offers a payment break of up to three months. During this period, the monthly amounts (which consist of interest and repayments) will not be collected from you. Due to the payment pause, they extend the term of the loan by three months. After the payment break, they resume the collection of the usual monthly amount. The total loan sum therefore remains unchanged. To request this scheme, you can contact BNP Paribas customer service by telephone on 088 - 655 61 60 or by e-mail at service@mijnlening.bnpparibas-pf.nl .

Qander:
Qander uses an individual approach in which they look for a custom solution. Qander can be reached during office hours on telephone number: 073 -64 625 30.

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Caroline 7 days ago
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Everything arranged super fast. Application made on Monday afternoon, had to send in a few documents on Tuesday and the money was in the account on Wednesday. Absolutely great!

Mr. M. van der Meer 7 days ago
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